Refund & Return Policy

Effective Date: [Insert Date]

At Sadee World, we strive to deliver high-quality construction chemicals and related products. This Refund & Return Policy outlines the terms under which returns and refunds are processed.

1. Eligibility for Returns

Returns are accepted only under the following conditions:

• Product received is damaged or defective

• Incorrect product delivered

• Product has manufacturing defects

The request must be raised within 7 days of delivery.

2. Non-Returnable Items

The following items are not eligible for return:

• Used or opened products

• Products damaged due to improper handling or storage

• Customized or special-order products

3. Return Process

To request a return:

1. Contact our customer support with order details.

2. Provide photographs or proof of the issue.

3. Our team will review the request and approve the return if eligible.

4. Refund Process

Once the returned product is inspected and approved:

• Refunds will be processed within 7–10 business days.

• Refunds will be credited to the original payment method.

5. Replacement Option

In some cases, we may offer product replacement instead of a refund, depending on availability.